trusted by +50 leading community-focused teams
How
kapa.ai
works.
We help developer-facing teams use large language models to instantly answer questions.
Connect Sources
Use your existing knowledge sources from our catalogue of +40 technical source connectors.
Deploy AI Bot
Deploy your custom AI bot where devs have questions (e.g., Docs, Slack, Discord, API, Zendesk).
Improve Dev Experience
Eliminate response waiting time, put support on autopilot and identify documentation gaps.
k
120%
Answered questions
hours
Waiting time eliminated
Most common themes
14
7
4
3
Documentation
gaps found
Shyamal Anadkat
Applied AI @ OpenAI
+40 integrations
for every
technical knowledge
source.
Use off-the-shelf integrations to leverage all of your existing knowledge sources (e.g., Docs, GitHub, Slack)
Better
than a chatbot.
LLM prototypes are easy to demo, but hard to deploy to production. Kapa.ai makes this possible.
Automatically
Stays Up to Date
When you make updates to your docs, blogs or answer more support questions, kapa.ai automatically learns to stay up to date.
Always Grounded
in Truth
Say goodbye to hallucinations. Kapa is grounded in the truth provided by your knowledge sources, ensuring high accuracy and reliability.
Kapa.ai benefits from a feedback loop based on user responses, providing better answers over time.
Manage your bot
from the
kapa
platform
Use the self-service app to manage your LLM-powered support bot.
Manage knowledge sources
Keep your sources automatically refreshed and up to date.
Track usage with analytics
See exactly what your users are asking your bot.
Identify documentation gaps
Spot common themes and documentation gaps
Improve answers
Identify uncertain answers and provide corrections
Deploy kapa.ai
where your
users have
questions
Use off-the-shelf integrations that take less than 5 minutes to deploy and customize
Docs Widget
Create an embeddable kapa.ai docs widget that can be integrated in 1-line into any website. (incl. Docusaurus)
Slack
Create a kapa.ai Slack bot that can either auto-reply to forum posts or answer questions when mentioned.
Discord
Create a kapa.ai Discord bot that can either auto-reply to forum posts or answer questions when mentioned.
USED BY
Zendesk
Install kapa as a Zendesk app to reduce the time your agents spend on answering tickets.
API
Build on top of the kapa.ai core infrastructure and leverage the API to answer technical questions automatically.
Always
secure
& PII aware
Use off-the-shelf integrations that take less than 5 minutes to deploy and customize
SOC 2 Type II Certified
Certified stringent data security verified by third party auditors.
PII Data Anonymization
Automatically remove PII from data sources and questions.
Erica D.Souza
Head of Technical Support @ Airbyte
Start improving developer experience and reducing support now.
Explore kapa.ai with the founding team and spin up a demo environment in less than 24 hours.