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The fastest way to build an AI assistant on your technical content.

The fastest way to
build an AI assistant
on your technical content.

The fastest way to
build an AI assistant
on your technical content.

Add AI to your docs, product, and support flows to answer technical questions—in days, not months.

Trusted by 200+ leading companies with technical products

Trusted by 200+ leading companies
with technical products

Ask AI

API

Ask AI

Docs

Ask AI

In Product

+k

Monthly questions

Explore

Ask AI

Docs Widget

AI assistant for Docker's documentation site

Ask AI

Discord

Ask AI

Help Center

Ticket Deflector

In Product

Building an AI assistant on your knowledge seems simple... until you try it.

Building an AI assistant on your knowledge seems simple... until you try it.

Building an AI assistant on your knowledge seems simple... until you try it.

Building an AI assistant on your knowledge seems simple... until you try it.

Prepping content for RAG is messy & manual, and it’s tough to keep it up to date.

Prepping content for RAG is messy & manual, and it’s tough to keep it up to date.

Prepping content for RAG is messy & manual, and it’s tough to keep it up to date.

Prepping content for RAG is messy & manual, and it’s tough to keep it up to date.

Tweaking chunking strategies, embedding models and prompting takes weeks of trial and error.

Tweaking chunking strategies, embedding models and prompting takes weeks of trial and error.

Tweaking chunking strategies, embedding models and prompting takes weeks of trial and error.

Tweaking chunking strategies, embedding models and prompting takes weeks of trial and error.

Without a large test set, you don't catch the million edge cases.

Without a large test set, you don't catch the million edge cases.

Without a large test set, you don't catch the million edge cases.

Without a large test set, you don't catch the million edge cases.

You’ll need to build and maintain lots of front-end apps.

You’ll need to build and maintain lots of front-end apps.

You’ll need to build and maintain lots of front-end apps.

You’ll need to build and maintain lots of front-end apps.

By the time you build it all, it’s obsolete.

By the time you build it all, it’s obsolete.

By the time you build it all, it’s obsolete.

By the time you build it all, it’s obsolete.

You don’t need to become a RAG expert.
You just need Kapa.

You don’t need to become a RAG expert.
You just need Kapa.

You don’t need to become a RAG expert.
You just need Kapa.

You don’t need to become a RAG expert.
You just need Kapa.

Fully packaged AI assistant for your product

Fully packaged AI assistant for your product

Built for technical content and products

Built for technical content and products

So accurate even OpenAI uses it

So accurate even OpenAI uses it

Connect your technical data sources in a few clicks

No need to spend months structuring sources into RAG. Our secure LLM-optimized connectors instantly work with:

Explore 40+ connectors

  • Website

    Docusaurus

    Github

    Discord

    Stack

    Overflow

    Discourse

    Forum

    Youtube

    Wordpress

External Sources

Internal Sources

  • Notion

    Salesforce

    Confluence

    Jira

    PDF

    Google

    Drive

    Zendesk

    Hubspot

  • Website

    Docusaurus

    Github

    Discord

    Stack

    Overflow

    Discourse

    Forum

    Youtube

    Wordpress

External Sources

Internal Sources

  • Notion

    Salesforce

    Confluence

    Jira

    PDF

    Google

    Drive

    Zendesk

    Hubspot

  • Website

    Docusaurus

    Github

    Discord

    Stack

    Overflow

    Discourse

    Forum

    Youtube

    Wordpress

External Sources

Internal Sources

  • Notion

    Salesforce

    Confluence

    Jira

    PDF

    Google

    Drive

    Zendesk

    Hubspot

"Kapa.ai shows how far you can push verticalized Al systems today"

Shyamal Anadkat

Applied AI at OpenAI

We configure your AI for one thing: accuracy

Don’t waste time optimizing your RAG pipeline. We've optimized our answer engine for technical questions.

Don’t waste time optimizing your RAG pipeline. We've optimized your answer engine for technical questions.

Learn more

Deploy AI in docs, products, support, or as internal chat

All you need is a few clicks or lines of code to launch our pre-built, secure and modern UX wherever your users need help.

Explore deployment types

Ask AI

Ticket Deflector

Internal Assistant

Pre-built website widgets, Slack bots and API/SDKs to build custom integrations like MCP servers

Ask AI

Ticket Deflector

Internal Assistant

Pre-built website widgets, Slack bots and API/SDKs to build custom integrations like MCP servers

Ask AI

Ticket Deflector

Internal Assistant

Pre-built website widgets, Slack bots and API/SDKs to build custom integrations like MCP servers

Ask AI

Ticket Deflector

Internal Assistant

Pre-built website widgets, Slack bots and API/SDKs to build custom integrations like MCP servers

k

Answered

questions

k

Knowledge base citations

h

Waiting time

eliminated

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users

Most common themes

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4

3

85%

CSAT

Documentation

gaps found

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Answered

questions

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Knowledge base citations

h

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eliminated

Weekly active

users

Most common themes

14

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4

3

85%

CSAT

Documentation

gaps found

k

Answered

questions

k

Knowledge base citations

h

Waiting time

eliminated

Weekly active

users

Most common themes

14

7

4

3

85%

CSAT

Documentation

gaps found

k

Answered

questions

k

Knowledge base citations

h

Waiting time

eliminated

Weekly active

users

Most common themes

14

7

4

3

85%

CSAT

Documentation

gaps found

Find content gaps
in your docs

Understand what users are asking, identify knowledge gaps and manage kapa on the analytics platform.

Explore analytics platform

See how the best technical companies in the world are using kapa.ai

Enteprise-ready for internal use-cases

Trusted by 200+ enterprises and ready for internal use-cases using sensitive data. Explore our security features.

Trusted by 200+ enterprises and ready for internal use-cases using sensitive data. Explore our trust center.

SOC 2 Type II

SOC 2 Type II

Pen tested and compliant with industry standards.

Private Data Masking

Private Data Masking

Automatically remove PII from data.

SSO, RBAC & More

SSO, RBAC & More

All the enterprise-grade features you'd expect.

Frequently asked questions

What is kapa.ai?

Kapa.ai transforms your technical documentation and knowledge base into a reliable, LLM-powered AI assistant, instantly answering complex technical questions. Using retrieval augmented generation (RAG), it provides precise, context-specific answers, identifies documentation gaps, and integrates effortlessly with websites, Slack, Discord, Zendesk, and more.

Kapa.ai is not a general-purpose AI or a "do-it-all" chatbot.

What is kapa.ai?

Kapa.ai transforms your technical documentation and knowledge base into a reliable, LLM-powered AI assistant, instantly answering complex technical questions. Using retrieval augmented generation (RAG), it provides precise, context-specific answers, identifies documentation gaps, and integrates effortlessly with websites, Slack, Discord, Zendesk, and more.

Kapa.ai is not a general-purpose AI or a "do-it-all" chatbot.

Who is kapa.ai for?

Kapa.ai is designed for companies with technical products, such as:

  • Developer tools (e.g., OpenAI, Mixpanel, Mapbox)

  • SaaS platforms (e.g., Monday.com, Reddit)

  • Electronics and semiconductor companies (e.g., Juniper Networks, Silicon Labs, Logitech)

All share complexity and extensive documentation, ideal for building an AI assistant.

Teams leveraging kapa.ai typically include:

  • Technical Writers: Enhancing documentation with AI-driven chat.

  • Product Managers (PMs): Streamlining onboarding with in-product assistants.

  • Support Operations: Reducing support tickets through proactive AI responses.

  • Go-to-Market (GTM) Teams: Accelerating customer responses by integrating internal and external knowledge bases.

Who is kapa.ai for?

Kapa.ai is designed for companies with technical products, such as:

  • Developer tools (e.g., OpenAI, Mixpanel, Mapbox)

  • SaaS platforms (e.g., Monday.com, Reddit)

  • Electronics and semiconductor companies (e.g., Juniper Networks, Silicon Labs, Logitech)

All share complexity and extensive documentation, ideal for building an AI assistant.

Teams leveraging kapa.ai typically include:

  • Technical Writers: Enhancing documentation with AI-driven chat.

  • Product Managers (PMs): Streamlining onboarding with in-product assistants.

  • Support Operations: Reducing support tickets through proactive AI responses.

  • Go-to-Market (GTM) Teams: Accelerating customer responses by integrating internal and external knowledge bases.

What makes kapa.ai different?

Accuracy: Optimized specifically for technical product inquiries, kapa.ai outperforms general-purpose assistants like ChatGPT or Intercom Fin for complex queries. That's why kapa.ai is trusted by Docker, Logitech, and OpenAI.

Additional features enabling rapid deployment:

  • Technical Data Connectors: Easy, one-click setup for your documentation.

  • Pre-built Integrations: Deploy AI assistants swiftly on your website, Slack, Discord, etc.

  • Enterprise-grade Security: SOC 2 Type II compliance, role-based access control, and automatic PII anonymization.

Above all, kapa.ai prioritizes accuracy for technical questions.

What makes kapa.ai different?

Accuracy: Optimized specifically for technical product inquiries, kapa.ai outperforms general-purpose assistants like ChatGPT or Intercom Fin for complex queries. That's why kapa.ai is trusted by Docker, Logitech, and OpenAI.

Additional features enabling rapid deployment:

  • Technical Data Connectors: Easy, one-click setup for your documentation.

  • Pre-built Integrations: Deploy AI assistants swiftly on your website, Slack, Discord, etc.

  • Enterprise-grade Security: SOC 2 Type II compliance, role-based access control, and automatic PII anonymization.

Above all, kapa.ai prioritizes accuracy for technical questions.

Can I integrate kapa.ai with my current tools and knowledge sources?

Absolutely. Kapa.ai integrates seamlessly with your existing documentation tools (Markdown, Confluence, GitHub, Discourse), ingesting content securely and deploying assistants across website widgets, Slack, Discord, or API, wherever your users or employees engage.

Can I integrate kapa.ai with my current tools and knowledge sources?

Absolutely. Kapa.ai integrates seamlessly with your existing documentation tools (Markdown, Confluence, GitHub, Discourse), ingesting content securely and deploying assistants across website widgets, Slack, Discord, or API, wherever your users or employees engage.

How does kapa.ai keep my data secure?

Security is foundational: kapa.ai is SOC 2 Type II certified, offers granular role-based access control, and automatically anonymizes PII during data ingestion. Enterprise users have the option for on-premise deployment, though most choose cloud deployment due to operational ease and model performance advantages.

How does kapa.ai keep my data secure?

Security is foundational: kapa.ai is SOC 2 Type II certified, offers granular role-based access control, and automatically anonymizes PII during data ingestion. Enterprise users have the option for on-premise deployment, though most choose cloud deployment due to operational ease and model performance advantages.

What LLM do you use?

kapa.ai is model agnostic, meaning we're not tied to any single language model or provider. Our mission is to stay at the forefront of applied RAG, so you don't have to. We constantly evaluate and incorporate the latest academic research, models, and techniques to optimize our system for one primary goal: providing the most accurate and reliable answers to technical questions.

To achieve this, we work with multiple model providers, including but not limited to OpenAI, Anthropic, Cohere, and Voyage. We also run our own models when necessary. This flexible approach allows us to select the best-performing model for each specific use case and continuously improve our service as the field of AI rapidly evolves. To ensure data privacy and security we have DPAs and training opt-outs with all providers we work with.

What LLM do you use?

kapa.ai is model agnostic, meaning we're not tied to any single language model or provider. Our mission is to stay at the forefront of applied RAG, so you don't have to. We constantly evaluate and incorporate the latest academic research, models, and techniques to optimize our system for one primary goal: providing the most accurate and reliable answers to technical questions.

To achieve this, we work with multiple model providers, including but not limited to OpenAI, Anthropic, Cohere, and Voyage. We also run our own models when necessary. This flexible approach allows us to select the best-performing model for each specific use case and continuously improve our service as the field of AI rapidly evolves. To ensure data privacy and security we have DPAs and training opt-outs with all providers we work with.

How accurate is kapa?

Kapa's accuracy is very high, assuming your content is of good quality. That’s of course easy to say but hard to prove. So the best way to understand how kapa performs is to try it on your own content by requesting a demo here. Note that one of Kapa's strengths is its ability to help you identify gaps in your content, allowing you to continuously improve your documentation and, consequently, the accuracy of kapa. We provide analytics and insights to help you understand where your content can be enhanced for better accuracy

How accurate is kapa?

Kapa's accuracy is very high, assuming your content is of good quality. That’s of course easy to say but hard to prove. So the best way to understand how kapa performs is to try it on your own content by requesting a demo here. Note that one of Kapa's strengths is its ability to help you identify gaps in your content, allowing you to continuously improve your documentation and, consequently, the accuracy of kapa. We provide analytics and insights to help you understand where your content can be enhanced for better accuracy

Can I see a kapa.ai demo before signing up?

Yes. Book a call for a customized, free 7-day trial using your content, or explore our public deployment to experience kapa.ai answering real technical questions firsthand.

Can I see a kapa.ai demo before signing up?

Yes. Book a call for a customized, free 7-day trial using your content, or explore our public deployment to experience kapa.ai answering real technical questions firsthand.

Trusted by 200+ leading teams

Trusted by 200+ leading teams

The same RAG chatbot used by the best in AI.

Book a demo