Customer stories

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Docs Widget

Internal Technical Assistant

How Planet Labs achieved 99.1% CSAT across +50,000 queries with kapa.ai

Zendesk

Docs Widget

How Logitech technical support achieved 99%+ AI answer accuracy

Docs Widget

API

How Netlify built “Ask Netlify” with kapa.ai in less than a week

Docs Widget

API

How Monday.com scaled AI chat to 100,000+ customers

Internal Technical Assistant

How Coralogix's GTM teams saves 1,500+ hours monthly with AI answers

Slack Bot

Zendesk

Docs Widget

How Redpanda 5x'd developer engagement with AI chat on their docs and in product

Discord Bot

Slack Bot

Zendesk

Docs Widget

How Mapbox reduced monthly technical support tickets by 30%

Zendesk

Docs Widget

How CircleCI improved response times by 28% with AI chat

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