How kapa.ai works
We transform your knowledge base into an reliable and production-ready AI-powered answer engine optimized for accuracy.
Connect Knowledge Sources
Use your existing knowledge sources from our catalogue of +40 technical source connectors.
Deploy AI Assistant
Deploy your custom AI assistant where users have questions (e.g., Docs, Slack, Discord, API, Zendesk).
Turn Chats Into Insights
Optimize your documentation, enhance user experience, and drive product decisions with analytics
Shyamal Anadkat
Applied AI @ OpenAI
Companies using kapa.ai to improve user experience.
Users have access to kapa.ai across communities.
Support hours reduced across companies.
+40 LLM-optimized knowledge source integrations available
Automatically refreshing and secure data connectors that support all common data sources. See all supported integrations.
Accuracy is everything
We optimize kapa for one thing: providing the most accurate answers about your product. That system is what we call the Answer Engine.
Grounded Answers with Citations
Provides answers based only on your knowledge content, ensuring users get explainable answers.
Knows When To Say "I Don't Know"
Acknowledges limitations when information is unavailable and suggests relevant resources.
Optimized For Combining Knowledge Sources
Synthesizes information from multiple sources to provide comprehensive answers.
Build and manage your assistants on the kapa platform
Use the self-service platform to keep your AI assistants up to date.
Deploy kapa.ai where your users and colleagues ask questions
Use off-the-shelf integrations that take less than 5 minutes to deploy and customize
Website Widget
Create an embeddable kapa.ai docs widget that can be integrated in 1-line into any website.
Discord Bot
Create a kapa.ai Discord bot that can either auto-reply to forum posts or answer questions when mentioned.
Build on The API
Build on top of the kapa.ai core infrastructure and leverage the API to answer technical questions automatically.
Secure by design and PII aware
Trusted by 100+ enterprises and ready for internal use-cases using sensitive data. Explore security features incl. PII data masking, encryption and RBAC.
David Schroeder
Senior Manager of Technical Support @ Mapbox
What users are saying
about kapa.ai
Matt
@mattmilan_dev
Turn your knowledge base into a production-ready AI assistant
Request a demo to try kapa.ai on your data sources today.