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kapa.ai Secures $3.2M to Advance Technical AI Assistants

kapa.ai Announces $3.2M Seed Round

Trusted AI answers
for your technical users.

Trusted AI answers
for your technical users.

Kapa.ai turns your knowledge base into a reliable and production-ready LLM-powered AI assistant that answers technical product questions instantly and helps improve your documentation.

Kapa.ai turns your knowledge base into a reliable and production-ready LLM-powered AI assistant that answers technical product questions instantly and helps improve your documentation.

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Ask kapa.ai

Ask kapa.ai

Ask kapa.ai

Ask kapa.ai

Backed by

Ask kapa.ai

Ask kapa.ai

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Ask kapa.ai

Trusted by hundreds of Enterprises and Startups to power production-ready AI assistants

Powers #ask-ai support channel in OpenAI's Developer Discord

Watch

Trusted by hundreds of Enterprises and Startups to power production-ready AI assistants

Powers #ask-ai support channel in OpenAI's Developer Discord

Watch

Trusted by hundreds of Enterprises and Startups to power production-ready AI assistants

Powers #ask-ai support channel in OpenAI's Developer Discord

Watch

Trusted by hundreds of Enterprises and Startups to power production-ready AI assistants

Powers #ask-ai support channel in OpenAI's Developer Discord

How kapa.ai works

We transform your knowledge base into an reliable and production-ready AI-powered answer engine optimized for accuracy.

Connect Knowledge Sources

Use your existing knowledge sources from our catalogue of +40 technical source connectors.

Deploy AI Assistant

Deploy your custom AI assistant where users have questions (e.g., Docs, Slack, Discord, API, Zendesk).

Turn Chats Into Insights

Optimize your documentation, enhance user experience, and drive product decisions with analytics

k

120%

Answered questions

hours

Waiting time eliminated

Most common themes

14

7

4

3

Documentation

gaps found

k

120%

Answered questions

hours

Waiting time eliminated

Most common themes

14

7

4

3

Documentation

gaps found

k

120%

Answered questions

hours

Waiting time eliminated

Most common themes

14

7

4

3

Documentation

gaps found

k

120%

Answered questions

hours

Waiting time eliminated

Most common themes

14

7

4

3

Documentation

gaps found

With kapa, I have been able to reduce the time spent answering questions on Slack. I anticipate kapa handling more and more of the questions we get.

With kapa, I have been able to reduce the time spent answering questions on Slack. I anticipate kapa handling more and more of the questions we get.

With kapa, I have been able to reduce the time spent answering questions on Slack. I anticipate kapa handling more and more of the questions we get.

Shyamal Anadkat

Applied AI @ OpenAI

+

+

Companies using kapa.ai to improve user experience.

+k

+k

Users have access to kapa.ai across communities.

+m

+m

Support hours reduced across companies.

+40 LLM-optimized knowledge source integrations available

Automatically refreshing and secure data connectors that support all common data sources. See all supported integrations.

Accuracy is everything

We optimize kapa for one thing: providing the most accurate answers about your product. That system is what we call the Answer Engine.

Grounded Answers with Citations

Provides answers based only on your knowledge content, ensuring users get explainable answers.

Knows When To Say "I Don't Know"

Acknowledges limitations when information is unavailable and suggests relevant resources.

Optimized For Combining Knowledge Sources

Synthesizes information from multiple sources to provide comprehensive answers.

Build and manage your assistants on the kapa platform

Use the self-service platform to keep your AI assistants up to date.

Manage knowledge sources

Keep your sources automatically refreshed and up to date.

Manage knowledge sources

Keep your sources automatically refreshed and up to date.

Manage knowledge sources

Keep your sources automatically refreshed and up to date.

Manage knowledge sources

Keep your sources automatically refreshed and up to date.

Track usage with analytics

See exactly what your users are asking your bot.

Track usage with analytics

See exactly what your users are asking your bot.

Track usage with analytics

See exactly what your users are asking your bot.

Track usage with analytics

See exactly what your users are asking your bot.

Identify documentation gaps

Spot common themes and documentation gaps

Identify documentation gaps

Spot common themes and documentation gaps

Identify documentation gaps

Spot common themes and documentation gaps

Identify documentation gaps

Spot common themes and documentation gaps

Improve answers

Identify uncertain answers and provide corrections

Improve answers

Identify uncertain answers and provide corrections

Improve answers

Identify uncertain answers and provide corrections

Improve answers

Identify uncertain answers and provide corrections

Deploy kapa.ai where your users and colleagues ask questions

Use off-the-shelf integrations that take less than 5 minutes to deploy and customize

Website Widget

Create an embeddable kapa.ai docs widget that can be integrated in 1-line into any website.

Deploy On Your Website

Deploy On Your Website

Deploy On Your Website

Deploy On Your Website

USED BY

Slack Bot

Create a kapa.ai Slack bot that can either auto-reply to forum posts or answer questions when mentioned.

Install Slack Bot

Install Slack Bot

Install Slack Bot

Install Slack Bot

USED BY

Discord Bot

Create a kapa.ai Discord bot that can either auto-reply to forum posts or answer questions when mentioned.

Install Discord Bot

Install Discord Bot

Install Discord Bot

Install Discord Bot

USED BY

Zendesk App

Install kapa as a Zendesk app to reduce the time your agents spend on answering tickets.

Install Zendesk App

Install Zendesk App

Install Zendesk App

Install Zendesk App

USED BY

Build on The API

Build on top of the kapa.ai core infrastructure and leverage the API to answer technical questions automatically.

Explore Docs

Explore Docs

Explore Docs

Explore Docs

USED BY

Secure by design and PII aware

Trusted by 100+ enterprises and ready for internal use-cases using sensitive data. Explore security features incl. PII data masking, encryption and RBAC.

SOC 2 Type II Certified

Certified stringent data security verified by third party auditors.

PII Data Anonymization

Automatically remove PII from data sources and questions.

We've seen fantastic results with kapa.ai achieving a 20% monthly reduction in support tickets and significant productivity gains for our Technical Support Engineers.

”Kapa is essential to our community support, now handling over 80% of developer questions, and freeing out team to focus on higher-value tasks”

David Schroeder

Senior Manager of Technical Support @ Mapbox

What users are saying
about kapa.ai

Matt

@mattmilan_dev

Got to say @prisma incorporating @kapa_ai onto their docs is a truly revolutionary usage for AI. All other tools should take a page out of their book.


I ask a technical question and receive back the answer, references, and future open proposals for changes. Incredible!

Got to say @prisma incorporating @kapa_ai onto their docs is a truly revolutionary usage for AI. All other tools should take a page out of their book.


I ask a technical question and receive back the answer, references, and future open proposals for changes. Incredible!

Learn More

Learn More

Learn More

Learn More

Turn your knowledge base into a production-ready AI assistant

Request a demo to try kapa.ai on your data sources today.

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