Turn conversations into insights.

Get insight in to real user intentions by analyzing conversations and use the kapa platform to find gaps in your documentation.

+k

AI answers generated per month by kapa.ai.

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Companies trust kapa.ai in production.

“Kapa.ai’s technology doesn’t just answer questions; it reveals insights and solutions to potential challenges.”

Petra Donka

Head of Developer Connections @ Prisma

Make data-driven product and documentation decisions.

The kapa platform makes it easy to stay informed with dashboards and take action based on user and content analytics.

Stay Informed with Dashboards and Reports

Track key metrics over time and share insights easily with your team

Track key metrics over time and share insights easily with your team

Track key metrics over time and share insights easily with your team

Track key metrics over time and share insights easily with your team

Receive weekly or monthly Email or Slack summaries

Receive weekly or monthly Email or Slack summaries

Receive weekly or monthly Email or Slack summaries

Receive weekly or monthly Email or Slack summaries

Find and Fill Knowledge Content Gaps

Identify "uncertain" responses from kapa.ai where content is missing

Identify "uncertain" responses from kapa.ai where content is missing

Identify "uncertain" responses from kapa.ai where content is missing

Identify "uncertain" responses from kapa.ai where content is missing

Review and categorize gaps with status tags to embed into your workflows (Jira, Linear, GitHub)

Review and categorize gaps with status tags to embed into your workflows (Jira, Linear, GitHub)

Review and categorize gaps with status tags to embed into your workflows (Jira, Linear, GitHub)

Review and categorize gaps with status tags to embed into your workflows (Jira, Linear, GitHub)

Dive Into User Conversation Analytics
Dive Into User Conversation
Analytics

Understand usage, review individual conversations and track user feedback

Understand usage, review individual conversations and track user feedback

Understand usage, review individual conversations and track user feedback

Understand usage, review individual conversations and track user feedback

Identify trends in user queries and pain points by analyzing how users interact

Identify trends in user queries and pain points by analyzing how users interact

Identify trends in user queries and pain points by analyzing how users interact

Identify trends in user queries and pain points by analyzing how users interact

Uncover Patterns with Common Questions

Automatically cluster similar questions and identify frequently asked topics

Automatically cluster similar questions and identify frequently asked topics

Automatically cluster similar questions and identify frequently asked topics

Automatically cluster similar questions and identify frequently asked topics

Prioritize content creation and updates based on user needs

Prioritize content creation and updates based on user needs

Prioritize content creation and updates based on user needs

Prioritize content creation and product decisions based on real user intent

Optimize Your Knowledge Base with Source Analytics

See which parts of your documentation are most referenced

See which parts of your documentation are most referenced

See which parts of your documentation are most referenced

Track which parts of your documentation are most referenced

Understand the relative importance of different knowledge sources

Understand the relative importance of different knowledge sources

Understand the relative importance of different knowledge sources

Understand the relative importance of different knowledge sources

Enable User Tracking for Advanced Insights

Track user engagement anonymously with built-in browser fingerprinting

Track user engagement anonymously with built-in browser fingerprinting

Track user engagement anonymously with built-in browser fingerprinting

Track user engagement anonymously with built-in browser fingerprinting.

Integrate custom user data to enhance analytics and personalize experiences

Integrate custom user data to enhance analytics and personalize experiences

Integrate custom user data to enhance analytics and personalize experiences

Integrate custom user data to enhance analytics and personalize experiences

Trusted by hundreds of COMPANIES to power production-ready AI assistants

Turn your knowledge base into a production-ready AI assistant

Request a demo to try kapa.ai on your data sources today