Accuracy is everything.

We optimize kapa for one thing: providing the most accurate answers about your product. That system is what we call the Answer Engine.

+

AI answers generated per month by kapa.ai.

+

Companies trust kapa.ai in production.

Trusted by 200+ EnTERPRISES
TRUSTED BY 200+ INDUSTRY-LEADING ENTERPRISES WITH COMPLEX PRODUCTS

“Kapa.ai is the only LLM-based system I trust to put in front of our customers”

Rusty Wilson

VP Support @ Sonatype

“Our team did its best to stump kapa.ai, and time and time again, it delivered helpful, accurate responses.”

Michael Ellis

Developer Lead @ Ionic

“Kapa.ai is much better at answering questions about Prisma than ChatGPT is”

Soren Schmidt

CEO @ Prisma

Our philosophy: Evaluation-Driven Development

Academic benchmarks and leaderboards only take you so far.

You need custom evaluations to align AI models. And at Kapa, our mission is to help companies to deploy reliable AI assistants to answer technical product questions.

So we have developed specialized evaluation frameworks for answering technical product questions that go beyond generic metrics, incorporating real-world customer feedback.

This approach allows us to continuously refine our system and deploy latest research and models, only when it improves accuracy for all users of kapa.ai.

How the Answer Engine works

The Answer Engine is our end-to-end system optimized for answering technical product questions. It’s model-agnostic, meaning it changes over time as new techniques and models come out, and is designed for production use-cases.

Grounded Answers with Citations

Provides answers based only on your knowledge content, reducing hallucinations.

How do I create a table in ExampleDB?

Use the

CREATE TABLE

command. For Syntax

details see our

Table Creation Guide

Table Creation Guide

How do I create a table in ExampleDB?

Use the

CREATE TABLE

command. For Syntax

details see our

Table Creation Guide

Optimized For Combining Knowledge Sources

Synthesizes information from multiple sources to provide comprehensive answers.

How do I fix "Memory allocation" error?

Increase

max_memory_allocation

(see

Documentation

Documentation

or try the workaround

mentioned in this

Github Issue

Github Issue

How do I fix "Memory allocation" error?

Increase

max_memory_allocation

(see

Documentation

or try the workaround

mentioned in this

Github Issue

Stays On Topic

Answers questions only specific to your product, to be safely deployed to customers.

How do I get started with OtherDB?

I'm sorry, but as an AI assistant for ExampleDB, I'm tuned to answer questions about ExampleDB.

How do I get started with OtherDB?

I'm sorry, but as an AI assistant for ExampleDB, I'm tuned to answer questions about ExampleDB.

Knows When To Say “I Don’t Know”

Acknowledges limitations when information is unavailable and suggests relevant resources, and letting you know opportunities to improve your docs.

Does ExampleDB support time-series data?

Hmm I don't know how to answer that question based on the content. But I recommend checking out the

Data Types overview

Data Types overview

Does ExampleDB support time-series data?

Hmm I don't know how to answer that question based on the content. But I recommend checking out the

Data Types overview

Multi-Product and Multi-Version Support

Handles queries across different product versions and deployment options.

How do I get started with ExampleDB?

That depends. If you use the open-source

version follow the

Self-hosted Guide

Self-hosted Guide

and if

you use the cloud sign up for an account.

How do I get started with ExampleDB?

That depends. If you use the open-source

version follow the

Self-hosted Guide

and if

you use the cloud sign up for an account.

Query Understanding

Breaks down challenging and vague users queries into specific sub-questions to improve answer quality.

How do I use it?

What are steps to set up?

Are there any prerequisites?

Where can I find tutorials?

Multilingual By Design

Processes content in one language and responds in the user's preferred language.

🇧🇷 Quantos idiomas são suportados?

Suportamos mais de 80 idiomas, incluindo inglês, espanhol e mandarim, conforme

menionado em nosso

Help Center

Help Center

.

🇧🇷 Quantos idiomas são suportados?

Suportamos mais de 80 idiomas, incluindo inglês, espanhol e mandarim, conforme

menionado em nosso

Help Center

.

Customers

Pricing

Sign in

Get free trial

Get free trial

Get free trial

Solutions

Built for technical companies. All of them.

From silicon to SaaS, it's already answering millions of questions in production.

Solutions

Built for technical companies

From silicon to SaaS, it's already answering millions of questions in production.

For dev tools

For semiconductors

For hardware & infrastructure

For software

Built for the products
developers live in

Version-aware answers with citations across docs,
product, and Slack. Index in minutes. No pipeline to maintain.

"Kapa cuts our product's time-to-value dramatically. Users onboard and convert faster."

Jan Oberhauser, CEO

For dev tools

For semiconductors

For hardware & infra

For software

Built for the products
developers live in

Version-aware answers with citations across docs,
product, and Slack. Index in minutes. No pipeline to maintain.

"Kapa cuts our product's time-to-value dramatically. Users onboard and convert faster."

Jan Oberhauser, CEO

Kapa has answered

32,014,948

technical queries, saving support,

product and engineering teams

2,667,912

hours.

Kapa has answered

32,014,948

technical queries, saving support,

product and engineering teams

2,667,912

hours.

Kapa has answered

32,014,948

technical queries,

saving support, product and engineering teams

2,667,912

hours.

  • Silicon Labs
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  • Silicon Labs
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  • Logitech
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  • Logitech
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  • n8n
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  • n8n
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  • monday.com
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  • monday.com
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Try it
04 Answer Engine™

Get a free trial

Test and evaluate Kapa for free

Go live in less than 7 days

SOC 2 Type II & GDPR compliant

Trusted by 200+ EnTERPRISES
Enterprise-grade

Secure, compliant and enterprise-ready

Visit trust center

Enterprise-grade

Secure, compliant and enterprise-ready

Visit trust center

SOC 2 Type II

Independently audited and

compliant with SOC 2 Type II.

SOC 2

GDPR Compliant

Compliant with EU data

privacy regulations.

GDPR

SSO & RBAC

Single sign-on and

role-based access control.

Zero Data Retention & PII Masking

Detect and mask sensitive data

before processing.

Frequently asked questions

Any questions? Ask Kapa.

Frequently asked questions

Any questions? Ask Kapa.

How long does setup take?

How does pricing work?

How accurate is kapa and how do you prevent hallucinations?

Why should I use kapa instead of building in-house?

Is my data secure?

What data sources can you connect?

Can I use kapa to power my own AI agents?

Do you offer an MCP server?

How long does setup take?

How does pricing work?

How accurate is kapa and how do you prevent hallucinations?

Why should I use kapa instead of building in-house?

Is my data secure?

What data sources can you connect?

Can I use kapa to power my own AI agents?

Do you offer an MCP server?

How long does setup take?

How does pricing work?

How accurate is kapa and how do you prevent hallucinations?

Why should I use kapa instead of building in-house?

Is my data secure?

What data sources can you connect?

Can I use kapa to power my own AI agents?

Do you offer an MCP server?