How
kapa.ai
works.
We help organizations use large language models to instantly answer technical and user questions.
Connect Knowledge Sources
Use your existing knowledge sources from our catalogue of +40 technical source connectors.
Deploy AI Assistant
Deploy your custom AI assistant where users have questions (e.g., Docs, Slack, Discord, API, Zendesk).
Improve User Experience
Eliminate response waiting time, put support on autopilot and identify documentation gaps.
k
120%
Answered questions
hours
Waiting time eliminated
Most common themes
14
7
4
3
Documentation
gaps found
Shyamal Anadkat
Applied AI @ OpenAI
+40 integrations
for every
technical knowledge
source.
Use off-the-shelf integrations to leverage all of your existing knowledge sources (e.g., Docs, GitHub, Slack)
Better
than a chatbot.
LLM prototypes are easy to demo, but hard to deploy to production. Kapa.ai abstracts away the hard parts of RAG.
Automatically
Stays Up to Date
When you make updates to your docs, blogs or answer more support questions, kapa.ai automatically learns to stay up to date.
Always Grounded
in Truth
Say goodbye to hallucinations. Kapa is grounded in the truth provided by your knowledge sources, ensuring high accuracy and reliability.
Kapa.ai benefits from a feedback loop based on user responses, providing better answers over time.
David Schroeder
Senior Manager of Technical Support @ Mapbox
Build and manage
your assistants
on the kapa platform
Use the self-service platform to keep your AI assistants up to date.
Manage knowledge sources
Keep your sources automatically refreshed and up to date.
Track usage with analytics
See exactly what your users are asking your bot.
Identify documentation gaps
Spot common themes and documentation gaps
Improve answers
Identify uncertain answers and provide corrections
Deploy kapa.ai
where your
users
and
colleagues
ask questions
Use off-the-shelf integrations that take less than 5 minutes to deploy and customize
Website Widget
Create an embeddable kapa.ai docs widget that can be integrated in 1-line into any website.
Slack Bot
Create a kapa.ai Slack bot that can either auto-reply to forum posts or answer questions when mentioned.
Discord Bot
Create a kapa.ai Discord bot that can either auto-reply to forum posts or answer questions when mentioned.
Zendesk App
Install kapa as a Zendesk app to reduce the time your agents spend on answering tickets.
Build on The API
Build on top of the kapa.ai core infrastructure and leverage the API to answer technical questions automatically.
Secure
by design
and PII aware
Trusted by 100+ enterprises and ready for internal use-cases using sensitive data
SOC 2 Type II Certified
Certified stringent data security verified by third party auditors.
PII Data Anonymization
Automatically remove PII from data sources and questions.
By constantly testing all permutations of the latest models and academic techniques, the kapa.ai team stays ahead in providing highly accurate answers, solidifying their position at the forefront of applied RAG.
Douwe Kiela
Professor at Stanford University, Author of RAG Paper, Investor, Founder of Contextual AI
Start improving user experience and reducing support now.
Try a demo on your knowledge base today.